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What challenges do leaders face in conducting business globally? What type of training or education do companies provide to help their leaders work across different cultures? What skills are needed for cross-cultural communications? Included in the Center for Creative Leadership September 2002 e-Newsletter was an online survey that was completed by more than 100 readers. Among the results: "What is the biggest challenge in working globally? Nearly half the respondents (44 percent) found cultural differences to be the biggest challenge in working across the globe. According to Center research, when managing across cultures, leaders must take into account the complex interactions of norms, beliefs, values and attitudes that distinguish one cultural group from another. "

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